Patient Communication

Stay connected. Without the extra bill.

Two-way patient texting, missed call auto-text, review requests, and reputation management โ€” all built into Ayla. No Weave subscription needed.

Two-Way Texting

Text patients from your practice number.

Ayla gives every practice a dedicated texting number so patients can text directly with your office. Staff see all conversations in one inbox, reply from the web or mobile app, and never give out personal numbers.

  • Dedicated practice texting number
  • Unified inbox for all patient texts
  • Reply from web or mobile app
  • Patient info shown alongside conversation
  • Quick reply templates
  • HIPAA compliant messaging

Replaces: Weave, Doctible, Solutionreach

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Two-Way Texting

Missed Call Auto-Text

Automatic response within seconds

Incoming call

(555) 867-5309 ยท Sarah Johnson

2:34 PM
Customizable message ยท Sent from your practice number
Missed Call Auto-Text

Never lose a patient to a missed call.

When your practice misses a call, Ayla automatically sends a personalized text message to the caller within seconds. Fully customizable message. Patients get an immediate response even when your team is busy with patients.

  • Automatic text within seconds of missed call
  • Fully customizable message
  • Sent from your practice number
  • Patient can reply directly
  • Missed call log for follow-up
  • Toggle on/off by time of day

Replaces: Weave missed call text

Reputation Management

More 5-star reviews. Less effort.

Ayla automatically sends review requests to patients after their appointments. Manage your Google and other platform reviews from one dashboard. Respond to reviews directly from Ayla.

  • Automatic post-visit review requests
  • Google review integration
  • Review monitoring dashboard
  • Respond to reviews from Ayla
  • Review request timing customizable
  • Filter by rating before sending

Replaces: Birdeye, Podium, Weave Reviews, Practice by Numbers reputation tools

Reputation Management

Google Reviews ยท This month

4.9

Rating

127

Total reviews

0

Requests sent

Recent Reviews

Auto-sent after every appointment ยท Google integrated
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Recall Campaigns
Recall Campaigns

Bring patients back automatically.

Ayla identifies patients who are overdue for recall and sends automated reminder sequences โ€” SMS, email, or both. Customize the timing, message, and frequency. Your hygiene schedule fills itself.

  • Automated recall reminder sequences
  • SMS and email campaigns
  • Customizable timing and frequency
  • Inactive patient reactivation
  • Post-visit follow-up sequences
  • Mass texting for announcements

Replaces: Weave, Solutionreach, Lighthouse 360, RevenueWell

Patient Communication replaces:

Weave
Doctible
Birdeye
Podium
Solutionreach

Ready to see Ayla in action?

Book a personalized demo and see how Ayla can transform your practice.