Ayla vs Yapi.
A complete practice management system with digital forms built in — vs a forms add-on at $99 per user per month on top of the PMS you already pay for.
Yapi handles forms well — but it is an add-on cost on top of a PMS you still have to pay for.
Yapi is a solid digital forms and patient communication tool that integrates cleanly with Dentrix, Eaglesoft, and Open Dental. But it is not a PMS — it layers on top of your existing system at $99 per user per month. Ayla includes digital forms, patient communication, and everything else in one flat monthly price with no add-on required.
Feature comparison
| Feature | Yapi | Ayla |
|---|---|---|
| Type | Forms + comms add-on only | Full PMS + forms |
| Requires Separate PMS | Yes — additional cost | No — all in one |
| Clinical Charting | ||
| Scheduling | ||
| Insurance Claims | ||
| Digital Forms | Good forms | |
| Patient Tooltip Explanations | Unique to Ayla | |
| Auto-Population to Chart | Included | Included |
| Analytics | ||
| Membership Plans | ||
| Call Pop | ||
| Missed Call Auto-Text | ||
| PMS Compatibility | Dentrix, Eaglesoft, Open Dental | Native |
| Pricing | $99/user/month + PMS cost | Flat per practice |
| Setup Complexity | Reported as tedious | Streamlined |
Key differences
Add-on vs built in
Yapi is a forms and communication layer that requires an existing PMS. You pay for Yapi on top of Dentrix, Curve, or Eaglesoft every month. Ayla's digital forms, e-signature, and chart auto-population are built in at no extra charge.
Patient tooltip explanations
Ayla is the only dental platform with built-in patient tooltip explanations — hover over any form question and patients see a plain English explanation of why it is being asked. Fewer incomplete submissions, better health history accuracy, and patients who arrive better prepared.
Pricing adds up
Yapi starts at $99 per user per month. A practice with 5 team members needing access pays $495/mo for forms and communication — on top of their PMS subscription. Ayla's digital forms and patient communication are included in the flat practice price.
What Yapi users report.
Based on verified reviews from Capterra, G2, and Software Advice.
Some Software Advice reviewers describe Yapi's setup process as tedious and time-consuming, with training described as less thorough than expected.
Multiple Capterra users report customer support challenges — including difficulty reaching the support team and delays in issue resolution.
Some Software Advice reviewers note that Yapi is on the expensive side given it is an add-on product layered on top of an existing PMS subscription.
Pricing comparison
Yapi + PMS
Yapi: $99/user/month
5 users: $495/mo
+ PMS: $600-800/mo
Estimated all-in: $1,095-$1,295+/mo
Ayla
$599-799/month flat
Forms included
Communication included
All users included
$599-799/month — everything included
Save up to $496+/month
Choose Yapi if...
- You are locked into Dentrix or Eaglesoft and cannot switch
- You specifically want Yapi's forms while keeping your current PMS
- Switching PMS is not feasible right now
Choose Ayla if...
- You want forms built into your PMS with no add-on
- You want to eliminate a separate Yapi subscription
- You want patient tooltip explanations on every form
- You want flat pricing with no per-user fees
Last updated: March 2026
Competitor information on this page is based on publicly available user reviews from Capterra, G2, GetApp, and Software Advice, and from each company's public pricing and feature pages. All user sentiments are paraphrased from verified reviews — no direct quotes are used. Pricing estimates are based on publicly available information and industry research and may not reflect current vendor pricing. Features and pricing change frequently — verify directly with each vendor before making a purchasing decision. Ayla is not affiliated with any competitor mentioned on this page.
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